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IT Cosmetics Case Story

Guided Shopping, One Shade at a Time

With over 60 shades of foundation, IT Cosmetics’ consumers were overwhelmed with which shade to best match their complexion.

Cosmetic Smear

Client

IT Cosmetics

Industry

Cosmetics

Services

User Research
UX Design
Visual Design

Project Approach

This L’Oréal brand tasked Elevate to determine the best way to minimize decision paralysis and hold the shopper’s hand through the purchase funnel.

We created a guided shopping experience deciphering the complicated shade-matching logic to recommend the correct color and proper foundation coverage for the consumers’ needs.

Using user-experience best practices, we designed the interactive feature to be easy-to-use while remaining true to the brand’s design expression. A series of questions, color swatches, and diagrams helped to quickly narrow the consumer’s decisions, ultimately recommending the perfect shade.

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